Shipping policy

SHIPPING & DELIVERY POLICY

Last Updated: September 2026

At LIVENPE3, we believe your experience should be as intentional as the products you purchase.

Every order is prepared for fulfillment after your purchase is successfully processed.

Order Processing

Orders are generally processed within 1–5 business days after the order is received and payment is successfully confirmed.

During holidays, promotional events, product launches, or periods of unusually high demand, processing may take longer.

Once your order has shipped, you will receive a shipping confirmation email containing tracking information when available.

Estimated Delivery

Delivery times vary depending on destination, shipping method, carrier, and circumstances outside our control.

As a general estimate, customers should allow approximately:

7–15 business days for processing and delivery.

These are estimates rather than guaranteed delivery dates.

Some international destinations may require additional time because of customs processing, local carrier delays, weather, holidays, or other circumstances beyond our control.

Shipping Address

Customers are responsible for providing an accurate and complete shipping address at checkout.

Please carefully review:

  • Name
  • Street address
  • Apartment/unit number
  • City
  • State/province
  • ZIP/postal code
  • Country
  • Phone number, when required

LIVENPE3 is not responsible for delays, returns, or additional shipping costs resulting from an incorrect or incomplete address provided by the customer.

International Orders

International customers may be responsible for:

  • Customs duties
  • Import taxes
  • Brokerage fees
  • VAT or other governmental charges
  • Other destination-country fees

These charges are not necessarily included in the product or shipping price.

Customers are responsible for understanding the import requirements applicable to their country.

Delivery Delays

Once an order has been transferred to the shipping carrier, delays may occur because of:

  • Severe weather
  • Natural disasters
  • Carrier disruptions
  • Customs processing
  • Holidays
  • Incorrect addresses
  • Government restrictions
  • Other circumstances beyond LIVENPE3's reasonable control

We will make reasonable efforts to assist customers when a delivery problem occurs.

Third-Party Fulfillment

Some LIVENPE3 products may be produced, packaged, and fulfilled by trusted third-party fulfillment partners on behalf of LIVENPE3 LLC.

This allows us to offer products without maintaining traditional retail inventory while maintaining the LIVENPE3 customer experience.

Questions About Your Shipment

If your order appears to be delayed or has not arrived, please contact us at:

Email: support@livenpe3.com

Please include your:

  • Order number
  • Full name
  • Shipping address
  • Description of the issu